Nest Designs Help Centre

• Can I include a gift note with my order?
• Can I use more than one coupon or promotional code at checkout?
• How can I track my order?
• I already placed my order, but just realized I ordered the wrong product. It hasn’t shipped out yet – Can I still modify my order before it ships?
• I already placed my order, but just realized I ordered the wrong product. It hasn’t shipped out yet – Can I still modify my order before it ships?
• I forgot to use the sale/discount promo code. What do I do?
• I'm local, can I pick up my order?

See all articles in Orders & Processing →

• Are you shipping orders to the U.S. again?
• Is there any change in the shipping timeline?
• Who can I contact if I have questions or need help?
• Why doesn’t Nest Designs/Petite Revery cover the full tariff costs?
• Will the quality or materials of your products change due to these tariff adjustments?

• Do I have to return a free gift if I return the qualifying item?
• Do you offer free shipping?
• Do you ship internationally?
• I purchased something from Nest Designs and I checked my order status, and the tracking code shows it was already delivered, but I haven’t received it. What should I do?
• I recently placed an online order for local storefront pickup. When will my order be ready for me to come and pick it up?
• My order is still processing. When will it ship out?
• My question about shipping, returns, and exchanges weren't answered. Where can i find more information?

See all articles in Shipping & Returns →

• As an ICON member will I be charged shipping fees?
• Can I transfer my points/rewards to another Nest Rewards member’s account?
• Can I transfer my points/rewards to another Timeless Rewards member’s account?
• Can I use discounts or my Timeless Rewards points during sales?
• Do my points ever expire?
• Do my points ever expire?
• How do I earn points?

See all articles in Timeless Reward Program →

• Do I have to return the free gift I received with my purchase if I return the qualifying items?
• How can I sign up for your newsletter?
• How long will it take for my order to ship?
• I missed out on a sale! How do I know when the next one is?
• Items I just purchased are now on sale. Do you offer price adjustments?

• An item I wanted to purchase is now showing out of stock online. Will you be getting more inventory?
• Are your products organic?
• Do you sell Gift Cards?
• How do I care for my Nest Designs products?
• What is a TOG?
• What is the difference between a sleep bag and footed sleep bag (sleep suit)?
• What size should I buy?

See all articles in Product Information →

• Do you offer free shipping?
• How do I know what size to order for my child?

• How do I change my shipping address in my account?

• How do I become an ambassador/influencer for Nest Designs?

• Are SS25 products included in the sale?

• How can I carry your product in my retail store?
• I am a retailer and am interested in carrying Nest Designs products in my store. Where can I get more information on your wholesale program?