Nest Designs Help Centre

• Where are Nest Designs products manufactured?
• Where are your products shipped from?

• How do I change my shipping address in my account?

• Do you offer free shipping?
• How do I know what size to order for my child?

• Can I transfer my points/rewards to another Nest Rewards member’s account?
• Do my points ever expire?
• How do I earn points?
• How do I reach the next level in the Nest Rewards program (Ambassador/Icon)?
• How do I redeem my points?
• I live outside of Canada and the USA, can I become a Nest Rewards member?
• Is it free to join the Nest Rewards program?

See all articles in Nest Designs Loyalty Program →

• How can I track my order?
• I already placed my order, but just realized I ordered the wrong product. It hasn’t shipped out yet – Can I still modify my order before it ships?
• I forgot to use the sale/discount promo code. What do I do?
• My order is still processing. When will it ship out?
• What currency are your prices in?
• When will my order arrive?

• An item I wanted to purchase is now showing out of stock online. Will you be getting more inventory?
• Do you sell Gift Cards?
• How can I sign up for your newsletter?
• How do I know what size to order for my child?
• What are your products made from?

• How can I sign up for your newsletter?
• How can I track my order?
• How long will it take for my order to ship?
• I forgot to use the sale/discount promo code. What do I do?
• I’m local! Can I pick up my order?
• I purchased a Nest Designs item from a local store. Can I return it here?
• I purchased something from Nest Designs and I checked my order status, and the tracking code shows it was already delivered, but I haven’t received it. What should I do?

See all articles in Sales & Promotions →

• I recently placed an online order for local storefront pickup. When will my order be ready for me to come and pick it up?
• I would like to return my item. What is your return policy?
• There is a defect in one of the items I purchased. What is the warranty or return policy for defective items?

• How can I carry your product in my retail store?
• I am a retailer and am interested in carrying Nest Designs products in my store. Where can I get more information on your wholesale program?
• I am interested in promoting Nest Designs through my website or blog. Do you have an affiliate program?
• I’m an influencer, how can I work with you?