If your tracking number says that your package has arrived but you haven’t received anything, we suggest doing the following:
- Verify the shipping address on your order that it’s correct
- Look for an attempted delivery notice slip
- Double check your area in case it’s stored in a hidden area
- Check to see if your neighbours or someone in your residence accepted it
- Allow an extra 1-2 days – in rare instances, orders have been marked as delivered before actually arriving
Aug 12, 2025